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Author Topic: True Poker upgrade  (Read 2238 times)
Female blueday View Public Profile
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« on: May 12, 2011, 07:06:48 AM »

This news really does give me pleasure as this has to be an up and coming poker site.  You may (or may not) recall that I mentioned that True Poker (USA OK) is bettering itself all the time with software upgrades to a more modern theme plus they have a fantastic RNG very different to all the other software available, well the news is that they are running another upgrade.

The improved features are as follows:

    Resizable Tables
    Stable software
    Bad beat jackpot
    7 Card Stud
    32 Card Poker
    Fold/Show functionality
    Straddle Tables
    Chop Pots
    Short Handed Tournaments
    Bounty/Knockout Tournaments
    Time Bank
    Time Based Tournaments
    Winnings Paid Immediately
    Full Real Time Backend
    Improved Late registration
    Bonus Cash
    Auto Rebuy Options
    Cascading Tables-Multi-tabling at its best!

I'll have to head over there and check it out.  This is great news.

blue
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Female blueday View Public Profile
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« Reply #1 on: May 12, 2011, 04:51:06 PM »

So much for my excitement.  I went to see what it was like.  It upgraded ok and I have to say it looks very nice indeed.  They have come a very long way in just over a year.

BUT!

I checked the cashier to see how much I had left (I believed I had between $10 and $13) but it was totally set to NIL!  I contacted live help and was told in no uncertain terms that I had no money and I had never deposited.

I argued a bit and said this is not getting me or you anywhere so I'll be back with the proof and I want my money back. 

I have found the transaction and I'm just about to send a copy to them.  Will be interesting t hear what they have to say now.

blue
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Female lipstick_xoxos View Public Profile
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« Reply #2 on: May 12, 2011, 05:08:56 PM »

That is not too good and they are starting off on the wrong foot. It's one thing to have a glitch. But to animately go against you is so frustrating.

I am glad you got the proper proof you need and please let us know how it all turns out.

Lips
« Last Edit: May 12, 2011, 05:16:57 PM by lipstick_xoxos » Logged
Female blueday View Public Profile
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« Reply #3 on: May 12, 2011, 05:15:59 PM »

I surely will Lips.  Thank you.

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Male ricorizzo View Public Profile
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« Reply #4 on: May 12, 2011, 06:15:50 PM »

Go get em blue, thats nonsence. Let us know.
                         Rico
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Female blueday View Public Profile
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« Reply #5 on: May 13, 2011, 03:20:59 PM »

So I received a reply and this is what they said:

"I just checked your account and your balance is $10.55"

I have had a quick look and lo and behold it is there.  Amazing how I'd never even made a deposit before (according to them).

At least it's sorted and very speedily too.  I guess their upgrade may have wiped out my balance - but that being said, the login name they said belonged to me was different to the one I logged in with.  Very confusing.

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Female Rosebud View Public Profile
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« Reply #6 on: May 13, 2011, 03:58:09 PM »

Glad they got that straightened out for you blue Smiley
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Female blueday View Public Profile
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« Reply #7 on: May 13, 2011, 06:14:56 PM »

Thanks Rosebud.  Me too. 

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« Reply #8 on: May 13, 2011, 08:09:11 PM »

right on, see ya sunday, rico
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Rico
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