blueday
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« on: May 12, 2011, 07:06:48 AM » |
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This news really does give me pleasure as this has to be an up and coming poker site. You may (or may not) recall that I mentioned that True Poker (USA OK) is bettering itself all the time with software upgrades to a more modern theme plus they have a fantastic RNG very different to all the other software available, well the news is that they are running another upgrade. The improved features are as follows: Resizable Tables Stable software Bad beat jackpot 7 Card Stud 32 Card Poker Fold/Show functionality Straddle Tables Chop Pots Short Handed Tournaments Bounty/Knockout Tournaments Time Bank Time Based Tournaments Winnings Paid Immediately Full Real Time Backend Improved Late registration Bonus Cash Auto Rebuy Options Cascading Tables-Multi-tabling at its best! I'll have to head over there and check it out. This is great news. blue
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blueday
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« Reply #1 on: May 12, 2011, 04:51:06 PM » |
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So much for my excitement. I went to see what it was like. It upgraded ok and I have to say it looks very nice indeed. They have come a very long way in just over a year.
BUT!
I checked the cashier to see how much I had left (I believed I had between $10 and $13) but it was totally set to NIL! I contacted live help and was told in no uncertain terms that I had no money and I had never deposited.
I argued a bit and said this is not getting me or you anywhere so I'll be back with the proof and I want my money back.
I have found the transaction and I'm just about to send a copy to them. Will be interesting t hear what they have to say now.
blue
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lipstick_xoxos
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« Reply #2 on: May 12, 2011, 05:08:56 PM » |
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That is not too good and they are starting off on the wrong foot. It's one thing to have a glitch. But to animately go against you is so frustrating.
I am glad you got the proper proof you need and please let us know how it all turns out.
Lips
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« Last Edit: May 12, 2011, 05:16:57 PM by lipstick_xoxos »
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blueday
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« Reply #3 on: May 12, 2011, 05:15:59 PM » |
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I surely will Lips. Thank you.
blue
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ricorizzo
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« Reply #4 on: May 12, 2011, 06:15:50 PM » |
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Go get em blue, thats nonsence. Let us know. Rico
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Rico
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blueday
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« Reply #5 on: May 13, 2011, 03:20:59 PM » |
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So I received a reply and this is what they said:
"I just checked your account and your balance is $10.55"
I have had a quick look and lo and behold it is there. Amazing how I'd never even made a deposit before (according to them).
At least it's sorted and very speedily too. I guess their upgrade may have wiped out my balance - but that being said, the login name they said belonged to me was different to the one I logged in with. Very confusing.
blue
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blueday
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« Reply #7 on: May 13, 2011, 06:14:56 PM » |
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Thanks Rosebud. Me too.
blue
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ricorizzo
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« Reply #8 on: May 13, 2011, 08:09:11 PM » |
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right on, see ya sunday, rico
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Rico
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