Disgruntled 888Poker Player Faces Six Months of Problem Gambling Exclusion

Any indication of problem gambling is taken seriously by 888Poker It was a very unpleasant surprise for an online poker player at 888Poker to discover that he had been excluded from the site for six month for problem gambling prevention reasons, after he sent in an email to the site's support centre in which he claimed that the lack of success at the 888 poker tables brought misfortune and tough living conditions to him and his family, announcing that he may even start a lawsuit connected with the site's products. Obviously, the purpose of his email was not to state his gambling issues, but more likely to receive some sort of monetary relief. However, 888Poker turned out to be a much tougher nut than he believed, and as soon as he indicated any problem gambling elements, the site management decided to apply a mandatory six month problem gambling exclusion as a precautionary measure which shows the site's dedication to prevention of even the slightest possibility of compulsive activity. According to a company official, “Such comments demonstrate a willingness to pursue losses, which can lead to further losses.” He also added that the site management was concerned the player may be vulnerable to compulsive gambling and the financial damage that this could bring about. He added: “As a company that actively promotes responsible gambling we feel it is our duty to try to avoid that our members develop personal and/or financial difficulties due to the use of our service.”